Continued Convergence Of Analytics Products And Services
By Boris Evelson, Vice President, Principal Analyst
I’ve been watching this trend with great curiosity (first wrote about it in 2007).
On the one hand, software product vendors are slowly but surely migrating from just selling products to selling solutions. And solutions always require professional services. IBM led the trend when it acquired PwC in 2002. For the last few years GoodData has also been concentrating on building embedded BI solutions with a strong emphasis on professional services. Most recently MicroStrategy (and I hope other BI/analytics/big data vendors will follow soon) made a significant investment into its management consulting capabilities hiring hundreds of consultants and coming out with a “BI/analytics maturity assessment” service offering – formerly solely the realm of management consultants. 80% of BI projects success depends on people/process part of the equation and that’s why strong management consulting capabilities are key. .... "
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