The presentation of the Google Duplex calling service, demonstrated this week and planned for this summer, impressed many as a great idea. A system that could construct a goal-driven interaction with other people or devices. So it could, for example, make a reservation at a restaurant, or make complex travel reservations. Even negotiate something online. Along the way it was hinted it might solve the Turing AI test, and appear to be human, with a pleasing voice and some contextual reasoning power. But others pointed out that this could lead to a kind of super robocalling capability, leading to potentially nightmarish results. Caution ...
Google: Duplex phone calling AI will identify itself ... You'll know if you're talking to AI -- we think. By Richard Lawler, @Rjcc in Engadget:
Google is then quoted as clarifying this:
" ... We understand and value the discussion around Google Duplex -- as we've said from the beginning, transparency in the technology is important. We are designing this feature with disclosure built-in, and we'll make sure the system is appropriately identified. What we showed at I/O was an early technology demo, and we look forward to incorporating feedback as we develop this into a product. ... "
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