The most recent issue of the ISSIP newsletter. Worth a look. Have been a member for years. More here:
The International Society of Service Innovation Professionals, ISSIP (pronounced iZip), is a 501 (C) (3) professional association co-founded by IBM, Cisco, HP and several Universities with a mission to promote Service Innovation for our interconnected world. Our purpose is to help institutions and individuals to grow and be successful in our global service economy.
Service innovations improve the quality-of-life of individuals and the wealth of institutions, from businesses to nations that are increasingly dominated by service revenues and economics. Advances in information technology and policy support the rapid scaling of new service innovations in health, education, government, finance, hospitality, retail, communications, transportation, energy, utilities; even in advanced agricultural and manufacturing systems viewed as socio-technical systems, in which community-oriented recycling behaviors improve the economics, sustainability, and resilience of these human-serving systems.
We define service as the application of knowledge for the benefit of others, and service science as the study of diverse, interconnected, complex “human-centered value-cocreation systems” in business and society. Service innovations impact individuals and institutions at all levels, from family to community to enterprise to district, city, county, state, nation, and continent. In fact, these human-serving systems or service systems are the diverse, interconnected, complex systems that we live in, we study, and we work to change to benefit ourselves and future generations of humanity. ... "
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