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Friday, July 27, 2018

Alexa for Business Makes Hotel Room Calls

Hospitality by assistants expands

Alexa for Business can now Make Phone Calls in Hotel Rooms

Khari Johnson in Venturebeat

Volara, the creator of a hotel concierge service powered by AWS’ Alexa for Business, today announced it has extended calling capabilities to hotel guests.

Though Alexa for Business could already initiate video conference calls, more traditional phone calls were not available before today, Volara cofounder and CEO Dave Berger told VentureBeat in an email.

A hotel guest can now say “Alexa, call the concierge” or make calls to mobile or landlines phone numbers in the United States, a company spokesperson told VentureBeat. A trial of phone calls with Alexa for Business is currently taking place at the Fairmont Scottsdale Princess hotel in Arizona.... " 

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