Interesting, but not very unexpected examples. Consider the implied difference between assistants and chatbots, both can offer assistance, with different levels of autonomy, and some assumption of conversational memory and intelligence.
Chatbots Demonstrate Unexpected range of uses, from mental health to education
Chatbots, software that uses normal language to communicate with people through text or voice, are proving their value in a surprising variety of ways – from accountancy support to mental health
By SA Mathieson in ComputerWeek
Chatbots – software that uses normal language to communicate with people through text or voice – have become a common alternative to web browsing to find information or carry out routine tasks. But for some, they are having a more profound impact. .... "
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