Industrial Engineering of Business Services

The term ' Industrial Engineering' struck me in an Ecommerce Times article. IE is part of my background, and I have seen it applied in many areas, even services.  So why not think about that application in more depth?  " ... The ability of the cloud to transform enterprises into business service factories is a change that mimics the maturation of other business aspects. Industrial engineering, lean manufacturing and just-in-time inventory follow roughly the same line as the modernization of IT. Now the question is how to attain IT transformation in order to leverage cloud computing ... " .