Another example of transparency in the supply chain.
Are photos of packages on doorsteps helpful? by Tom Ryan in Retailwire
Amazon’s drivers are increasingly taking pictures of where they put the packages they deliver and even including the images in delivery notifications sent to customers.
The snapshots help in three ways:
Theft reduction: Drivers can let the recipient know where to find packages that they hide behind shrubs or flower pots to make a package less visible to thieves
Further proof of arrival/condition for consumers: While notifications are one step, an image provides further proof to consumers of when the package arrives and in what condition. The recipient can even show another household member an image of the package in case they grabbed it by mistake;
Internal lost-package resolution: With the images, drivers can prove they dropped off the package at the correct address in good condition. On its website, Amazon Logistics said it “may look at delivery photos to troubleshoot what happened to a package. ..... ”
Wednesday, July 18, 2018
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