Building Better Products

Thoughtful piece in GigaOM:   About the process of coming up with new products and extensions.  Starting with knowing what has been done before.    This article derived from experiences at Google and Microsoft. There is almost no excuse for doing that well anymore, with search and data being universal. But especially in cases where multiple people are examining a space, collaborating on product development can be chancy.  See for example recent ways to address collaborative interaction with structured, unstructured and tacit knowledge, in Zakta.com.