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Showing posts with label virtual shelves. Show all posts
Showing posts with label virtual shelves. Show all posts

Saturday, December 12, 2020

Netflix is Shelf Selling with AI

 When I first saw the long rows of 'content' on a Netflix selection shelf.   I immediately thought of a supermarket shelf,  which I had much experience with.   This was not alphabetic or random.  And certainly not stationary.  Each time I went back things had changed.    But how?  They were selling to me with a purpose.  Ratings?   Increasing viewers.  With AI.   Part of the idea below; 

Netflix explains how it uses AI to sell you on a show

Machines may have a better sense of what will draw you in.  In Engadget By Jon Fingas, @jonfingas

If Netflix’s decisions on marketing its hundreds of original shows seem highly calculated... that’s probably because they were. Netflix has outlined how it uses AI to market shows and predict their success in ways that conventional box office numbers and Nielsen ratings likely couldn’t match. Effectively, it comes down to finding connections and determining the likely audience sizes.

The method relies on transfer learning, where the the parameters learned from a “source task” improve the performance of a “target task.” In this case, the source tasks are simple: what titles are comparable to a Netflix original, and what kind of viewership can the service expect?

For thematic comparisons, Netflix creates a “similarity map” where AI uses a show’s metadata, tags and summaries (“embeddings” in Netflix’s world) help determine links to other titles. Marketers would know which shows and movies to help describe a coming-of-age comedy, for example.

With audience sizes, the service has an AI model that compares the audience sizes of similar work in a given country. If a drama is likely to fare well in Spain, Netflix might not only ramp up marketing in the region but prepare dubs and subtitles earlier.

The systems are self-supervised, letting them access a much wider range of titles than they would if they were limited to Netflix’s own info.   ... "

Friday, May 31, 2019

Wal-Mart IRL Store With Virtual Shelves in the Store

This picture through the ACM in the Chicago Tribune.  Shows a scene in Wal-Mart's new smart store, called their IRL.

Appears to be a virtual shelf placed on an end cap to demonstrate or test the placement of product on shelf.   The quality of the product images looks quite low,  but I imagine could be easily improved.    We did similar things to test products on shelf using images, cameras and consumer behavior in contexts in real store environments.  (Thread to be updated)




See also:

Monday, July 02, 2018

Computer Vision Analyzes the Store Shelf

We looked at this same problem in a number of ways, but not automated the way this suggests.  Note it has yet to be connected to existing cameras or robotics.

Trax raises $125 million to bring computer vision insights to retailers’ shelves
By Paul Sawers @PSAWERS  in Venturebeat

Trax, a computer vision platform that gives retailers insights into what’s happening on their store shelves, has raised $125 million in a series E round of funding led by Chinese investment firm Boyu Capital. Somewhat oddly, U.K.-based media publisher DC Thomson also participated in the investment round.

Founded in 2010, Singapore-based Trax helps digitize store aisles through image-capturing technology that serves up data and analytics on consumer packaged goods (CPG) on shelves. It may save employees from manually auditing stock for inventory and product promotions, for example. It can also help retailers make product placement decisions by providing a snapshot of what goods are where, and whether they could be shifted to a better position.

The Trax platform ultimately recreates physical store shelves in digital form to guide product and marketing decisions, and big-name clients such as Coca-Cola and Nestle are already using the platform.

While Trax’s technology currently requires capturing images manually via mobile devices, the company said it’s currently working on several pilot projects to provide continuous shelf-tracking via connected cameras that are mounted on coolers or robots and capture images at pre-set intervals. .... " 

Sunday, May 06, 2018

Shelf Edge Improvements

Considerable detail, images and video at the link.   A space we worked in for years at Innovation center and in this blog.   Increased visual scale of displays makes lots of sense.

Kroger Grocery Store Shelves Go Digital with EDGE  April, 2018
EDGE (Enhanced Display for Grocery Environment), includes shelves that are 2 inches and 4 inches high by 47 inches wide. It is a digital shelf solution that supports full color and video. The installations are in Cincinnati, Ohio and Northern Kentucky. It consists of 2,500 shelves. The barriers to roll-out were cost, shelf life, customer acceptance and data integrity. EDGE overcame these barriers to create a system that has strong customer and associate acceptance. That customer acceptance resulted in significant sales lift. .... " 

Wednesday, November 15, 2017

More on Wal-Marts Bossa Nova Bots among the Shelves

One of my favorite topics.  How will robots be effectively used in real life environments, contexts?  Note 3D imaging.   And how do you get a count of what is behind?  More at the Bossa Nova Tag.

Walmart Deploys Robots to More Stores
By Patrycja Malinowska - 11/14/2017  in CGT 

Originally published by Path to Purchase Institute .... 

A small test of shelf-scanning robots has gone well enough that Walmart is adding upgraded units to 50 additional stores.

The fully autonomous bots employ 3D imaging to dodge obstacles while roving the aisles to check for stock levels, pricing and misplaced items. The robots pass their shelf data to store employees, who then stock the shelves and fix any errors.

Walmart is hoping applying artificial intelligence and robotics will help it combat stock issues, replenish inventory faster and broaden the assortment available to online shoppers while freeing up employees for other tasks.

The machines are from San Francisco-based Bossa Nova Robotics, stand approximately two feet tall and are equipped with a tower fitted with cameras. They are 50% more productive and can scan shelves significantly more accurately than their human counterparts, Jeremy King, chief technology officer for Walmart U.S. and e-commerce, told Reuters.  .... " 

Sunday, April 30, 2017

Tailored Video Messaging

We experimented with many kinds of interactive and tailored messaging in our retail store lab:

Can tailored digital video messaging transform grocery end-caps?
by John Karolefski  In Retailwire: 

Through a special arrangement, presented here for discussion is a summary of a current article from the monthly e-zine, CPGmatters.  .... 

The Coca-Cola Co. recently rolled out a new digital signage system attached to endcaps located in the center store of supermarkets to deliver branded video and e-coupons to customers.

The plug-and-play system, powered by a mix of Google Cloud technologies, works on any HDMI-ready display. The digital signage can tailor content messaging to approaching shoppers based on data on their smartphones. Targeted messaging can range from brand campaigns to store-specific promotional offers or even app-guided shopping lists. .... "

Monday, September 21, 2015

Eye Tracking Study of Product Similarity on Brand Location and Recognition.

Of retail interest from a recent conference:  " ... Para-Sight: A visual search study into the effects of product similarity on brand location and recognition.   by Tim Holmes  ... ".    Good to see this kind experimental research being done with eye tracking.  Now how to effectively apply it.  

Sunday, July 12, 2015

Ahold Virtual Markets

We experimented with virtual markets for years ...

Ahold uses virtual supermarket to test concepts
Ahold USA is testing marketing and merchandising concepts with a virtual supermarket using Web-based 3D interactive software from InContext Solutions. The technology helps the retailer save time and labor and prevents store disruption, while providing consumer data on aspects such as store layout and product placement. "We're able to manage tests more effectively in a controlled environment," Category Management Insights Director Ed Sheedy said ... "

Monday, March 31, 2014

Virtual Retail Shopping vs Shelf Research

Will we eventually be using virtual reality to shop?  Another area of examination in the innovation center.  The recent emergence of Oculus and Google Glass brings the idea to the surface again. Virtual shelves are being used to shelf test presence, but not often full presence for shopping.  Had a long conversation recently about the difference between augmented reality and virtual reality.  The former will likely prevail for now except in the most specialized areas. The picture at the right shows an example of virtual shelf research at Full Scale Virtual Research.

Monday, October 08, 2012

Peapod's Virtual Store

In PopAI:   More on Peapod's Virtual stores, including a good video of it in operation.  " ... The campaign stretches all across the U.S., littering 100 subway stations with digital billboards mimicking mini-grocery aisles displaying up to 50 products, each complete with a picture, price, and an easily scannable barcode. Once the barcode is scanned using the shopper’s smartphone, the product is then added to their Peapod list.... "    This is a good idea, in focused, limited areas.  The same displays could also be put on tablets to make shopping for commuters even easier.  Note the direct mimicking of a retail shelf.  This approach has not been particularly successful on the Internet in general.   Would it be any different in this environment?

Friday, September 28, 2012

Full Scale Virtual Research Continued

I made another working visit to John Milby's Full Scale Virtual Research laboratory today and remain very impressed by their abilities and direction.  He has taken the capabilities far beyond our enterprise lab work. I had professor Shu Schiller of Wright State University with me and we discussed the practical applications of the method, and its similarity to augmented reality research methods she is working on in her research.  This resulted from a talk I gave at Wright State last weekend on the implications of the 'end to end virtual supply chain'.

Imagine the ability to rapidly interact with shelf designs and expose designs to the shopper.  Build experimental designs and create trade offs for all sorts of packaging,  fixtures and product placement.  Understand the mechanics and details of consumer first-moment-of-truth choice.  Include how shoppers use their smart phones in the store.   Integrate advanced methods like eye tracking.  All at full scale and seamlessly, digitally and quickly done.  Contact me or John Milby directly at the link above for more information.

Tuesday, August 28, 2012

Full Scale Virtual Research

I had the pleasure of visiting John Milby's Full Scale Virtual Research Lab today.  Got a great tour and technical discussion of work underway there.  I worked with John at our enterprise retail laboratories for years.

He is the consummate consumer research professional using years of experience to apply to brick and mortar retail, mobile environments and the interaction of retail and mobile devices.

He leverages a laboratory that displays full scale product images and shelf environments where shoppers interact with and compare products.  The data is then gathered and analytically combined with other captured behavioral information.   Certainly impressive technology, but it is more  valuable yet to apply years of consumer behavior experience to improve shopper experience and engagement.  John continues to build partnerships with many other expert practitioners in the field to further enhance these abilities.  Good work.

" ... his guiding principal was “consumers will know it when they see it; the challenge is to remove the limitations on what we can show them. Virtual packaging and shelf design is the path to our future.” ... "

Contact information at this link.

Wednesday, November 30, 2011

More on Procter & Gamble Virtual Retail

I mentioned in a previous post P&G building virtual retail spaces and using this idea to better understand the shopping consumer.  Now an article about how they are outsourcing the management of some 20 P&G virtualization centers to Accenture.  A example of how virtual solutions can lead to effective innovation centers. See my previous note and links to this.  Interested further in this idea?  Contact me.  Includes a PDF link with more information.

Tuesday, November 01, 2011

P&G Sets up Virtual Stores

P&G has set up a number of augmented reality, smartphone-enabled virtual stores in the Prague subways. In AdWeek.  Not unique, but a creative effort.  Going where people are to get their attention and sell them product.  An image shows the use of a  QR code for identification.

Tuesday, July 06, 2010

Data Shaping Store Shelves

Good overview article in a local paper about how companies are using advanced technologies to understand the shopping process. With frequent mention of P&G. Yes, increasing amounts of data are being captured, now its a bigger task to boil all that down into actionable tasks.