Just taking a look at this:
Ebook via Retailwire
Building Your Business Around Your Customers, Not Channels
How to Calculate the Real Cost of an Ecommerce Solution
Download Ebook Now
Today more than ever, it's all about the customer. The expectations customers place on retailers are motivating retailers to deliver a best-in-class customer experience across channels. To achieve that goal, it's about simplicity in business process execution. With the right systems in place, retailers can remain agile, efficient and profitable.
Download this ebook to see how retailers deliver on long-term loyalty and customer experience success.
Deliver a unified customer experience.
Enable unlimited expansion.
Provide scalable platforms for innovation.
Access a 360-degree view of the customer.
Go beyond traditional ecommerce. .... "
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