Shopper Time Management

Excellent piece on a favorite topic.  Including a number of good discussion comments.   My favorite expert on this, Herb Sorensen, sums it up:   " .... Excellent discussion here, with a few still arguing to waste shoppers' time in hopes of selling them a bit more. The fact is that retailers, by and large, do more actual sales suppressing than actual SELLING. Let the data speak for itself: What you do not measure... you will NOT manage! ... "