Practical case of the use of AR, with some similarity to our investigations before the tech had evolved to this point. Some of the biggest issues, we discovered, were that wearing the devices were cumbersome, say in the hot environment of a plant. Especially for time consuming service tasks. These operational details are important. Inclusion of cognitive/AI and digital Assistant capabilities, linked to system data also make much sense. More detail at the link ..
Going down: Bringing AR to elevator servicing with HoloLens
ThyssenKrupp recently launched its use of Microsoft HoloLens technology in its elevator service operations worldwide. Currently, the global elevator service industry is valued at over $44 billion per year and more than 12 million elevators transport over 1 billion people each day.
The special mixed reality device is set to empower more than 24,000 of the company’s service technicians to do their jobs more safely and efficiently, and keep people and cities moving better than ever before. ... "