This is not uncommon. And things are getting more and more complex. Many more variables. Black boxes are out there. But be ready to explain how your box works, or show its track record compared to the current process, to those that make the decisions. Putting these algorithms in charge will require better risk management.
In the Atlantic: Not Even the People Who Write Algorithms Really Know How They Work ... The web's information filters are making assumptions about you based on details that you might not even notice yourself. ... "
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