Efficiency should give you more time to do the things that you want. But in practice humans and their managers and organizations often see this as a means to fit more things in. The measures used and the rewards included are often ill defined and well integrated into our own heads. So how can we make sure that technology helps us, rather than ensnare us?
Technology Should Be About More than Efficiency
by John Hagel III
" ... The very same technology that is generating this mounting performance pressure also provides us with the platforms and tools to re-awaken our imagination and overcome the cognitive biases that keep us confined within the practices of the past. ... "
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