Connecting the Dots in your Business

Tom Davenport in HBR blogs: How to "Connect the Dots" in Your Business, one of a series of interesting posts that examine integrating data.

" ... In this post, I'll describe what needs to happen if you want to connect disparate pieces of information about the same person, organization, or entity. I hope you'll be further persuaded of both the difficulty and the value of such an effort. The need is widely felt, whether you're trying to connect the dots on customers in business, terrorists in intelligence, patients in health care, molecules in drug development, etc ... '