Retired from Procter & Gamble after 27 years. Now consulting extensively. Background in mathematics, working on a wide variety of modeling, supply chain, analysis, expertise, business intelligence and social media applications.
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A piece in Gigom: Had a number of discussions with IBM when when they were doing lots of social media exploration for improving internal communications, so not surprised of the general claim. No view of if this should have been patent-able.
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