A friend sends along a link out of of the HBR Blog network. Don't let What You Know Limit What you Can Imagine. You have to have effective ways to look outside, learn more, objectively analyze it and get it to the right people. It is, as one of the comments says, a reason for using consultancies.
" ... One of the most perplexing features of these troubled times is that so many capable people in so many fields look so lost and ineffective. Whether it's the stubborn inefficiencies of the health-care system, the ever-rising costs of the higher-education system, even the slow-motion collapse of the US postal system, leaders with unrivaled expertise and decades of experience can't seem to develop creative solutions to dire problems... "
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