New Business Intelligence

Tom Davenport on what he calls the new Business Intelligence. He studied Procter's analytical capabilities among a number of other companies. Pretty good though I have some disagreements with the details.

" ... organizations need to increase their focus on decision-making. In particular, they need to think again about the relationship between information and decision-making. I recently completed a study on this topic, with the sponsorship of IBM's Information Management business unit, in which I looked at 26 efforts to improve decision-making in organizations. I concluded the following ten things about how business intelligence (BI) needs to evolve: ... '