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Thursday, October 07, 2021

Unilever Building a Stronger Social Playbook

Plans to include methods like livestreaming, shoppable media, group buying and gaming.   Note $3 Trillion mentioned below.

Unilever’s Social Commerce Playbook Adds New Start-up Platform

The Positive Beauty Growth Platform initiative is led by Unilever’s beauty and personal care division, which includes such brands as Dove, Axe and Love Beauty & Plane. 

Unilever is readying for the $3 trillion-plus social commerce tsunami with a new initiative wooing start-ups.

The No. 6 consumer goods company’s Positive Beauty Growth Platform is inviting scale-up and start-ups to apply to collaborate on beauty tech and innovation projects. It will host a series of pitch competitions and challenges for companies operating in social commerce — especially those in livestreaming, shoppable media, group buying and gaming.

The initiative is led by its beauty and personal care division, which includes such brands as Dove, Axe and Love Beauty & Planet, and accepted partners will pilot their idea in collaboration with select brands.  

The global social commerce market is pegged to be valued at $3.37 trillion in 2028, up from $474.8 billion in 2020, according to Grand View Research, which cited personal and beauty care segment as one segmented expected to especially benefit.

Social commerce is being propelled both as a discovery and a buying channel thanks to an increase in social media usage during the pandemic, with more brands investing in their ability to provide immersive and convenient experiences to seize on this growth.

Social platforms, meanwhile, are doing their part to grease the wheels: TikTok last week launched the TikTok Shopping solution suite that includes additional commerce experiences, integrations with third-party commerce partners, and live shopping, among other features.

Beyond growing sales, leveraging social commerce provides brands with another opportunity to leverage the benefits of direct-to-consumer selling — chiefly forging closer relationships with consumers and the first-party data it can bring. Twenty-three percent of consumer goods companies in the annual Retail and Consumer Goods Analytics Study said they’re investing in social media analytics for the first time, while 40% are making upgrades to a current system.  

And while today’s large legacy consumer goods brands are “trying” social commerce rather than defining it as an imperative at this point, Len Schlesinger, Baker Foundation professor at Harvard Business School and former vice chairman/COO of Limited Brands, told CGT recently, “the smart ones are trying everything.” For some, this is taking the form of investing in acquiring DTC brands for learnings, with others are building out their venture capital capabilities.

For his part, Sunny Jain, Unilever president of beauty and personal care, noted the importance of collaborating when it comes to the “mega-trends of the future.”   .... ' 


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