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Wednesday, May 23, 2018

Walmart Pauses on Scan & Go

Been following for a while.   Tested many checkout options.  Seems to work better at Sam than Wal-Mart.

Walmart drops Scan & Go tech – again      by George Anderson in Retailwire

Walmart’s self-checkout Scan & Go technology has been a hit with the company’s Sam’s Club members. The same cannot be said for customers at the retailer’s namesake stores. Walmart announced it has ended a test of the mobile technology in its stores.

“We’re testing things all across the country at different stores and it’s about what works best for the customer,” Ragan Dickens, a Walmart spokesperson, told the Northwest Arkansas Democrat Gazette. “We want the whole checkout process to be that seamless process. So, if there’s points in the process that are not quite there yet on the seamless front, we take those learnings and we’re plugging them into other areas of the store.” ... "

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