Via Larry Smith in Cognitive Systems Institute. Gets to how these systems need to be written to augment, hopefully improving the systems that they model.
" ... If you ever looked at the medical systems we use to manage patient care you may be surprised to discover they were not designed or aligned to how healthcare professionals think about medical issues. Their brains think one way while existing medical systems store and present information many times in a counterintuitive way. This difference is a critical issue that is at the epicenter of some of our most pressing healthcare challenges. If we truly want to tackle our healthcare challenges (e.g. comprehensive patient care, healthcare costs, etc.) we need to address how medical systems are designed to support our healthcare professionals who care for all of us in so many ways. ... "