/* ---- Google Analytics Code Below */

Sunday, August 28, 2016

Delta's Digital Black Swan

In MIT Sloan:  A reminder of the problems of building centralized systems.  And a good definition of the Black Swan:   " ...   Taleb wrote that black-swan events have three characteristics: “rarity, extreme impact, and retrospective (but not prospective) predictability.” .... I don’t know if the power failure at Delta — and the chain of unexpected events that followed it — qualifies as a black swan by Taleb’s standards, but it must have felt that way to CEO Ed Bastian. The day after the failure, he apologized for the second time and ruefully explained that over the past three years, Delta has invested “hundreds of millions of dollars in technology infrastructure upgrades and systems, including back-up systems, to prevent what happened yesterday from occurring.”   ... " 

(Registration required)

No comments: