/* ---- Google Analytics Code Below */

Thursday, February 17, 2022

McDonald's Automating Drive Throughs

 Mentioned this previously,  and our connection with the project.  Long pre Covit.  This should heavily influence such automated takeout capabilities.   Watson involvement of interest. 

McDonald's and IBM could bring AI-powered drive-thrus to more restaurants  In Engadget By Jon Fingas @jonfingas 

Expect fewer humans taking your orders.

McDonald's might not be the only restaurant experimenting with AI-based order taking in the near future. Restaurant Dive reports McDonald's is selling its McD Tech Labs to IBM in order to "further accelerate" work on its automated voice ordering systems. The deal will help apply the technology to a wider variety of countries, languages and menus, McDonald's said, while bolstering IBM's Watson-powered customer service offerings.

The deal is expected to close in December. McD Tech Labs will join IBM's Cloud & Cognitive Software team.   .... "

No comments: