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Friday, February 11, 2022

Amazon Retail Profits

Amazon and retail profits. 

What is it about Amazon’s retail profitability that we just don’t get?  By Steve Dennis in Retailwire plus expert comments.

Through a special arrangement, presented here for discussion, is a summary of  Steve Dennis’ recent Forbes article. Steve is President & Founder of SageBerry Consulting and a senior Forbes Contributor. He is the author of  Remarkable Retail: How to Win and Keep Customers in the Age of Disruption.

If my Twitter and LinkedIn feeds are even a small indication, there remains a wide-spread belief that Amazon.com makes little or no money in “retail”, and that its wildly profitable Amazon Web Services (AWS) division continues to subsidize the company’s phenomenal e-commerce growth.

While true for many years, it certainly isn’t the case any longer. But it also speaks to the broader issue of comparing Amazon’s retail business on the basis of traditional retailer metrics. It’s time for a radical rethink.

Unfortunately, the way Amazon reports its earnings makes it difficult to glean the relative profit contribution of its various business segments. While AWS is clearly a huge and growing cash cow, even on a relatively simplistic segment analysis basis, it’s pretty likely that North American Retail is generating plenty of cash.

As Benedict Evans, Jason Goldberg and others have been pointing out, the largest, fastest growing and most profitable part of Amazon’s retail operations is its marketplace. Here, Amazon owns no inventory and receives a fat fee on the nearly $400 billion in GMV (gross merchandise value) it helps sell. Since third-party sales largely leverage the same fulfillment network as its first-party sales — where Amazon does in fact operate like a more traditional retailer — there is no way for outsiders to precisely determine relative profit margins. Given the escalating commissions and inventory-holding savings, it’s hard to imagine that Amazon would allow this part of its business to grow if it weren’t profitable.

But the big reveal in last week’s earning report was Amazon’s confirmation of the size of its advertising business. At over $31 billion, it’s now likely Amazon’s most profitable line of business. Critically, this business simply does not exist without retail. The size and growth of retail enables the massive profitability of advertising. .... ' https://retailwire.com/discussion/what-is-it-about-amazons-retail-profitability-that-we-just-dont-get/

What is it about Amazon’s retail profitability that we just don’t get?  by Steve Dennis

Through a special arrangement, presented here for discussion, is a summary of  Steve Dennis’ recent Forbes article. Steve is President & Founder of SageBerry Consulting and a senior Forbes Contributor. He is the author of  Remarkable Retail: How to Win and Keep Customers in the Age of Disruption.

If my Twitter and LinkedIn feeds are even a small indication, there remains a wide-spread belief that Amazon.com makes little or no money in “retail”, and that its wildly profitable Amazon Web Services (AWS) division continues to subsidize the company’s phenomenal e-commerce growth.

While true for many years, it certainly isn’t the case any longer. But it also speaks to the broader issue of comparing Amazon’s retail business on the basis of traditional retailer metrics. It’s time for a radical rethink.

Unfortunately, the way Amazon reports its earnings makes it difficult to glean the relative profit contribution of its various business segments. While AWS is clearly a huge and growing cash cow, even on a relatively simplistic segment analysis basis, it’s pretty likely that North American Retail is generating plenty of cash.

As Benedict Evans, Jason Goldberg and others have been pointing out, the largest, fastest growing and most profitable part of Amazon’s retail operations is its marketplace. Here, Amazon owns no inventory and receives a fat fee on the nearly $400 billion in GMV (gross merchandise value) it helps sell. Since third-party sales largely leverage the same fulfillment network as its first-party sales — where Amazon does in fact operate like a more traditional retailer — there is no way for outsiders to precisely determine relative profit margins. Given the escalating commissions and inventory-holding savings, it’s hard to imagine that Amazon would allow this part of its business to grow if it weren’t profitable.

But the big reveal in last week’s earning report was Amazon’s confirmation of the size of its advertising business. At over $31 billion, it’s now likely Amazon’s most profitable line of business. Critically, this business simply does not exist without retail. The size and growth of retail enables the massive profitability of advertising. .... ' 

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