The Need to Reinforce IT

In the Future of CIO:  I have often had thoughts of how we have come to rely on Information Technology.   " .... Organizations rely more and more on technology; the IT department has more and more to overcome. Running at digital speed, people tend to have high expectation of digital flow, very little patience with technology issues, and therefore technology people. Therefore, businesses have to spend enough time focusing on the people element, start with leadership, enhance governance practice, and reinforce IT based on tailored solution and continuous improvement. ... "