In the HBR. Good piece on the topic that has been of considerable impact in CPG. But the effect is broader than that. Points out the increasing watch paid to simplicity:
" ... For the past six years, Siegel+Gale has published its Global Brand Simplicity Index — a study based on a survey of thousands of consumers from around the globe — that ranks brands according to their perceived simplicity or complexity, and the overall simplicity rating of a brand’s industry. This year’s index, derived from the responses of more than 12,000 consumers in eight countries, provides a definitive measure of which brands excel at providing simple experiences – and reveals rising brands that could threaten these incumbents. ... "
Monday, November 09, 2015
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