Had been looking for an easy way to create chatbots that include FAQ's. Recalled a company called VisiRule that supported rule-based expert systems. Decision tree style chatbots. We looked at them some time ago. Below are some examples of their work, with a number of chatbot examples. VisiRule has been mentioned many times in this blog, see their tag below.
This page contains various ChatBot demos which have been automatically generated from a VisiRule chart. This allows authors to quickly draw the intended conversation structure visually and easily. In addition, common questions can be answered by attaching a FAQ KB in the form of question/response. VisiRule contains a NLU component to help match user input text to these known questions. The combination of a structured decision tree flowchart conversation with general purpose information retrieval makes for a more rounded and holistic user experience. ... "
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