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Wednesday, March 31, 2010

Pushing the Drive-Through Concept

We looked at this through a number of drive-through supercenter concepts. A good overview article in the Chicago Tribune. Online is open 24/7, so why not have a way to get to goods at all times? If you don't have aisles and have just an automated super-warehouse you can have much more selection. You can pick up your own orders eliminating the cost and complexity of distribution. Past attempts at this have not done well, but it is an innovative direction.

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