Article - McKinsey Quarterly - January 2017
A smart home is where the bot is
By Jean-Baptiste Coumau, Hiroto Furuhashi, and Hugo Sarrazin
The promise of devices that not only meet our household needs but anticipate them as well has been around for decades. To date, that promise remains largely unfulfilled. Advances such as the Nest thermostat by Alphabet (parent company to Google) and Amazon’s Alexa personal assistant are notable, but the home-technology market as a whole remains fragmented, and the potential for a truly smart home is still unrealized. .... "