Social Business Governance

First I came  upon this concept.  Worth a closer look.  By EdTarpening:

" ... Charlene Li and I are pleased to offer you Altimeter’s latest research report focused on Social Business Governance.  In the course of our research, governance was described as everything from social media policies to organizational structure.  To paint a complete picture, we took a broad view that resonated with the many brands and thought leaders we spoke to. In the absence of a common definition, Altimeter studied the key building blocks of social business governance to define it this way: 

Social Business Governance (SBG) is an integrated system of people, policies, processes, and practices that defines organizational structure and decision process to ensure effective management of social business at scale.  ... "