Sentiment Analysis from SAP

Also had not realized SAP was into sentiment analysis.  An overview via an interview here.  " ... SearchSAP spoke to Sameer Patel, global vice president and general manager for enterprise social and collaborative software at SAP, about how social media can best be used in an organization. Read his thoughts about the role of sentiment analysis and what SAP is doing to meet its customers' needs for social media and social collaboration.... "