Interesting view of how skills are being built for voice channels. I note that it repositioned some of the expertise for Tide stain detective, which is now available as an Echo Skill
How This Agency Built Its Own App Using Amazon Echo Voice skills have become big business for Rain By Lauren Johnson
Rain has picked up a few new clients with its voice expertise. Amazon
Last October, New York-based digital agency Rain worked with Campbell's to find a new way to push out the CPG giant's library of recipes, creating one of the first branded "skills" for Amazon's voice-controlled Echo device, which helped consumers find dinner recipes on demand.
While the agency expected a bit of a PR boost from the Campbell's work, voice and the so-called Internet of Things has actually become a big growth area for Rain over the past year, as more agencies look for ways to tap into emerging devices for brands. Shortly after creating the Campbell's skill, Rain became one of a handful of Amazon's go-to developers tasked with building "skills"—voice apps that let consumers ask questions to Amazon's AI platform named Alexa. ....
In the past year, Rain has signed 1-800-Flowers, P&G's Tide, Yahoo Fantasy Football and Liberty Mutual-owned Safeco as clients, helping to build branded skills that dole out information and entertainment to consumers. For Safeco, the agency built a glossary of insurance terms so that consumers can ask Alexa questions like, "What is umbrella insurance?" or "What does liability mean?" For 1-800-Flowers, users can automatically place flower orders to their friends or family members. .. "