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Friday, August 10, 2018

What Does AI Mean for Supply Chain Jobs?

Augmenting jobs, net leading to more collaboration between people and technology, and changes in that technology.  Jobs too will be invented as part of a new, data rich collaborative technology.  Note specifics of jobs below.

New Supply Chain Jobs Are Emerging as AI Takes Hold   By Gary Hanifan, Kris Tremaine in the HBR

Companies are cutting supply chain complexity and accelerating responsiveness using the tools of artificial intelligence. Through AI, machine learning, robotics, and advanced analytics, firms are augmenting knowledge-intensive areas such as supply chain planning, customer order management, and inventory tracking.

What does that mean for the supply chain workforce?

It does not mean human workers will become obsolete. In fact, a new book by Paul Daugherty and H. James Wilson debunks the widespread misconception that AI systems will replace humans in one industry after another. While AI will be deployed to manage certain tasks, including higher-level decision making, the technology’s true power is in augmenting human capabilities — and that holds true in the supply chain.

How companies are using artificial intelligence in their business operations.

In this new environment, both machines and humans are essential: By collaborating in roles such as supply chain planning and inventory management, the combined power of humans and machines will create new sources of value for businesses. We’ve explored the nature of the new value-enhancing roles that will emerge and identified three new categories of AI-driven jobs: ... " 

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