Accenture AI Consulting by Amelia and IPsoft

Interesting that Accenture openly uses the term AI.

Amelia Practice to Help Organizations Accelerate Adoption of Artificial Intelligence

Accenture and IPsoft Launch Accenture Amelia Practice to Help Organizations Accelerate Adoption of Artificial Intelligence

Initial practice focus is to deploy virtual agent technology for clients in banking, insurance and travel industries

NEW YORK; May 16, 2016 – Accenture (NYSE: ACN) and IPsoft today announced the creation of an Accenture Amelia practice, designed to accelerate client adoption of artificial intelligence to improve business outcomes and create new growth opportunities for their businesses. Accenture will utilize IPsoft’s Amelia platform to develop go-to-market strategies, solutions and consulting service offerings around deployments of virtual agent technology for clients across several industries with initial focus on banking, insurance and travel.  .... " 

Video

More Assistants: IPSoft, Amelia and AI

Chetan Dube - CEO and president, IPsoft
" ... For Chetan Dube, the dream of true artificial intelligence—a machine or program that does not simply regurgitate data but can instead interpret the myriad nuances of human speech and logic and respond in kind in real time—has been more of a false promise than a reality. Dube and his colleagues at IPsoft intend to change that with what they have dubbed the first “cognitive agent.” The platform’s name is Amelia and, according to Dube, she (the feminine pronoun is constantly invoked) represents a huge step toward a program that does not merely mimic human intelligence, but interprets a speaker’s intent and then solves problems much like a human assistant might—only much, much faster. ... " 

IPsoft and Amelia

More Assistant Discussion at the CSIG Linkedin site

Amelia Thinks like You

Emergence of more companies in the conversational advisory space.  IPsoft gets publicity in the WSJ today with their cognitive offering:  Amelia, a Machine, Thinks Like You ... She Can Solve Problems if Answer Is in Data She Gets....  With some interesting comparisions to Watson.  Includes a transcript of a conversation with Amelia.

"  .... incubated for the past decade at a privately owned, relatively obscure IT services firm called IPSoft—is different. She learns from textbooks, transcriptions of conversations, email chains and just about any other text. As long as the answer appears in the data she gets, she can solve problems.

IPSoft's main product is another bit of artificial intelligence, a software suite known for automatically resolving IT infrastructure issues known as IPcenter. A Gartner analyst wrote that IPSoft is a "stealthy newcomer," competing with the likes of IBM. IPSoft was founded in 1998 and has offices in nine countries ... "