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Monday, September 28, 2015

Internet Tells you How with Services

Since the beginning of the Internet, I have been interested in how it can provide teachable moments, and how people have used it as a primary place to find information to get things done. Google writes about their YouTube service as a means for visual, tactile instruction.   " .... For big projects and small fixes, people look for how-to videos on YouTube, increasingly on mobile. Of smartphone users, 91% turn to their devices for ideas while completing a task. See how brands like Home Depot and M·A·C are using mobile video to reach people in these 'I-want-to-do' micro-moments. .... " .   

Take this further, based on the O*Net job database (See tag below) which decomposes jobs into component services.     Could the same be done to provide links between requirements for a job and available micro moment services?    Selectively accessing and combining data, cognitive systems and human resources.

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