Considerable work is being done to determine how computers can be more closely tied to human needs. Although much has been done, they are still loose amalgams of powerful tools that can be used to solve a problem. But like a carpenters toolbox, training is needed to both use individual tool, and even more training is needed to effectively use them all together.
An example of the late 80s was artificial intelligence. A good example that got much attention in the last few years is the 'dashboard', which tries to bring tailored assortments of tailored data, models and visualization to the decision-maker. Partially successful at this point. Much is being done, bit more is required. The EU project CHiL is used as an example,
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