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Monday, December 28, 2020

Pandemic Holiday Retail Post Mortem

What Just Happened?  Good overview by a number of experts on retail process.  Join us in January for a recap of the craziest holiday season on record.  Wed., Jan. 27 – 12 noon ET/9 am PT

(Can't make it? Register and we'll alert you when the recording is available.)  Register Now:

All attendees will get a copy of the full research report. Join us live for the analysis, panel discussion and audience Q&A.

Amanda Nichols  Sr. Manager, Industry Marketing, UKG   Rob Snyder  COO & Co-founder, SYRG, Bob Phibbs  President/CEO,  The Retail Doctor, Moderating:  Al McClain  CEO, Co-founder, RetailWire

Grab a virtual seat for this holiday post-mortem of seasonal hiring, staffing and in-store safety, based on a just-completed pulse survey of retail managers conducted by UKG, with additional analysis from the workforce gurus at SYRG. You'll get reactions to the findings and advice as well in our panel discussion featuring Bob Phibbs, The Retail Doctor — insights that will help retailers streamline and optimize workforce operations in the year ahead. 

We’ll do a prior-year comparison to reveal:

How stores changed their approach to seasonal hiring and staff engagement;

How associate performance impacted store success;

To what extent COVID-19 had a direct impact on store operations (and staff morale), and;

Whether managers deemed their stores fully prepared for the holiday rush.   ... 

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