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Saturday, December 26, 2020

4 Chatbot Use Cases That Can Help Your Business Drive Revenue

 Another good example of simple delivery of knowledge towards results.

4 Chatbot Use Cases That Can Help Your Business Drive Revenue  By Lydia Roth   in The Alexa Bog

Lydia is Digital Marketing Manager for Alexa. She has 4 years of experience in content marketing and demand generation, and is passionate about helping others grow their marketing know-how.

4 Chatbot Use Cases That Can Help Your Business Drive Revenue

Have you ever interacted with a chatbot that just gets it? A chatbot that’s genuinely interested in helping you find the right solution versus stalking you around a website and asking you if you’re ready to buy something. They understand you as a consumer and give you immediate insight into products or services you’re on the hunt for.

People are not only turning to chatbots for quick answers to product- or service-based questions; they’re actually making purchases from them on the spot. Consider this: 81% of consumers who have made a purchase using a chatbot say they would make another purchase with one.

Having a chatbot can be a nice value add-in for consumers to get more information, and — when executed correctly — they can also help your business make more money.  ... '

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