My daughter in law flies for American Airlines, has been on furlough for awhile now. The most recent issue of the ACM outlines elements of how 737 technology has been managed. All technology is by definition managed, and this aeronautical-technical piece is an excellent example.
Boeing's 737 MAX: A Failure of Management, Not Just Technology By Michael A. Cusumano Communications of the ACM, January 2021, Vol. 64 No. 1, Pages 22-25 10.1145/3436231
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