Chief Marketer dissects a recent study of smartphones for retail. The overall conclusion is they are in heavy use for information gathering. This study includes all uses of smartphones, whether it is in-store or not, Useful but not surprising statistical results by age and gender. The most surprising thing I found was in the following para, which suggests that the use of barcode scanning App is much more common than have have personally observed. I have my doubts, will look to the original study report:. If so this changes the interactive landscape of in-store considerably." ... Asked what apps they were most likely to open when using their smartphones to shop, respondents most often cited scanner apps for 2D barcodes or QR codes (44%), followed by discount apps such as Groupon or LivingSocial (38%). And customer review apps such as the one from Consumer Reports (31%). Branded store apps were name by 26% of those polled, and 22% pointed to product comparison apps. Only 13% said they were likely to open geo-location apps such as Foursquare, Gowalla or Shopkick ... "
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