Zakta Search and Social Intelligence

I went back to look at Zakta, a company formed by a number of former colleagues.  A few years ago I had cause to take a deeper dive.  Now looking again.    " ... Zakta is the Social Intelligence Platform. Enable smarter decisions by tapping into the collective wisdom ... ".    Worth taking a look, because enterprise research and analysis is rarely done well collectively.  This came out of a number of deep looks at how the enterprise works and how it now uses search, often very ineffectively.   Good white paper is included.