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Showing posts with label Marriott. Show all posts
Showing posts with label Marriott. Show all posts

Friday, June 29, 2018

Hospitality Experiment by Marriott and Alexa

I know of several other hospitality experiments going on, its a natural direction.  Distinguishing, but will it save a hotel labor and resources?   What skills could do that?  Examining Alexa for Hospitality.

Amazon and Marriott Want to Modernize Hotel Experiences  By Lisa Morgan in Informationweek.

The hospitality industry wants to make travel experiences as "friction-free" as possible. Amazon and Marriott are advancing that concept by placing Amazon Echo speakers in hotel rooms so guests' desires can be fulfilled with mere utterances.

Amazon and Marriott International will start modernizing hotel stays this summer with Amazon Echo speakers that feature Alexa for Hospitality. Forget about bulky in-room binders and hotel service extension codes, including the front desk. Just sit back, relax and tell Alexa what you need or want.

"We think travelers will love having a voice-first experience during their stays at hotels," said a Marriott International spokesperson. "This will enable travelers to access local and hotel information, as well as play music and control smart home products [including] lights, thermostat, TV, [and] blinds." .... " 

Tuesday, June 19, 2018

Marriott Installs Alexa

The hospitality angle is not new, have seen tests underway, started in casinos. Tailored to local and hotel information.  In general you cannot bring your own assistant,  I tried that for a test on a trip, the local Wifi was too restrictive.

Amazon launches Alexa for hotels
'Alexa, send up a bottle of wine.'

By Rachel England, @rachelengland in Engadget

Visitors to Marriott hotels will soon be able to use Amazon Alexa to make their stays more enjoyable. "Alexa for Hospitality" lets guests ask Alexa -- via an in-room Amazon Echo -- for help with hotel information, booking guest services, playing music and managing room controls, such as lighting and temperature.   ... " 

Wednesday, November 15, 2017

Marriott Guestroom Lab

We were involved as a corporate customer of hotel space.  And saw many future hotel scenarios to attract the business traveler.  Here is Mariott's take,  collaborating with tech companies:

Marriott Guestroom Lab brings cutting-edge smart tech to your hotel room  By Lulu Chang in DigitalTrend

You’ve taken great pains to ensure that your home is smart, but implementing the same technologies in your home away from home is a bit more challenging. After all, you’re not exactly in a position to tell an international hotel chain how to outfit its rooms. But luckily, you won’t have to, now that Marriott International has teamed up with Samsung and Legrand to debut what they’re calling the “hospitality industry’s Internet of Things hotel room of the future.”

Hotels the world over have of course already begun incorporating high-tech features. There’s Yotel, known for its futuristic rooms geared toward the modern traveler, and of course, the “Strange Hotel” in Japan, which famously features a T-rex receptionist. But Marriott is proving that even established brands can and indeed are looking to bring the 21st century into their guest experience.

It’s all thanks to the IoT Guestroom Lab, which is exploring concepts to “elevate the guest experience, create more efficient hotel room design and construction, and contribute to Marriott’s global sustainability efforts and goals.” The Lab is said to be integrating multiple IoT systems, devices, and applications to speak with one another, and better address the needs of guests and hotel operations staff.  ... "