Managing Improvement Knowledge with Concept Maps

Colleague Brian Moon reports an update in Perigean Technologies capabilities statement.  They use concept mapping among other methods, to accelerate improvement through ....

" .... Knowledge Elicitation
   We help experts articulate what they know so that their expertise can accelerate improvement across an organization.
   We provide services and training in Knowledge Elicitation. 

        Expertise Management
  We help identify, articulate, and represent domain expertise so that organizations can preserve and
transfer it.
  We provide services and training in Expertise Management.    ....  "

They worked with us at Procter & Gamble many times, among other clients,  using Concept Mapping.

See their complete capability overview here.

Exemplary group.  See the tag link below for past mentions of Perigean.

Brian Moon
Chief Technology Officer
Perigean Technologies LLC
brian@perigeantechnologies.com
http://www.perigeantechnologies.com
http://twitter.com/perigean
http://www.linkedin.com/in/brianmoonperigeantechnologies
http://gplus.to/perigeantechnologies
P: 540.414.6710
C: 540.429.8126
Skype: perigean
Fredericksburg, Virginia, USA

Future of Learning Assessment

From  colleague in the knowledge management domain:

Brian Moon
Chief Technology Office, Perigean Technologies LLC

Sero! is a learning assessment platform that uses Concept Maps to assess higher order thinking skills. Sero! will enable teachers and assessors to design, administer and analyze.  

Learn more about our project at:  serolearn.com 

Learn more more about Sero!  and vote for them in a Washington Post Innovation Competition this week by Friday Noon.   Voting link:  tiny.cc/VOTE4Sero

Future of Learning Assessment: Sero!

Brian Moon is a collaborator,  he writes:

Our company is currently competing in Destination Innovation, a program hosted by the Northern Virginia Technology Council and Capital Business @ The Washington Post. 

Next week, from Monday, March 30 through April 2, anyone can vote for us. We need to finish in the top 4 from our group of 8 in order to advance. 

I’ll send out the voting details as soon as they become available. I want to give you this preliminary notice in hopes that you’ll consider how you might share the request with your networks. 

For now, our corporate and project description has been posted:
http://www.nvtc.org/events/Destination_Innovation_2015_CoBios.php#Perigean

You can also learn about our project at:
serolearn.com 

Thanks in advance,

Brian Moon
Chief Technology Office, Perigean Technologies LLC

Sero! is a learning assessment platform that uses Concept Maps to assess higher order thinking skills. Sero! will enable teachers and assessors to design, administer and analyze summative and formative assessments of any topic.

Abductive Reasoning, Sensemaking and Design

Via Brian Moon or Perigean Technologies, who writes on making sense of knowledge via methods like concept mapping.  Good piece at link.

Abductive Thinking and Sensemaking: The Drivers of Design Synthesis by Jon Kolko
Overview: Making Sense of Chaos

Designers, as well as those who research and describe the process of design, continually describe design as a way of organizing complexity or finding clarity in chaos. Jeff Veen, founder of Adaptive Path, has noted that "Good designers can create normalcy out of chaos" 

 The Importance of Synthesis during the Process of Design" IDSA 2007 Educational Conference Proceedings (San Francisco: IDSA), 2007. Jim Wicks, Vice President and Director of Motorola's Consumer Experience Design group explains that "design is always about synthesis—synthesis of market needs, technology trends, and business needs."[2] During synthesis, designers attempt "to organize, manipulate, prune, and filter gathered data into a cohesive structure for information building."[3] Synthesis reveals a cohesion and sense of continuity; synthesis indicates a push towards organization, reduction, and clarity.   .... "

6th International Conference on Concept Mapping

Colleague Brian Moon reports (The link below provides much more)

Deadline Extension - CMC2014

Chief Technology Officer at Perigean Technologies LLC
The deadline to submit papers and posters to the 6th International Conference on Concept Mapping has been extended to Monday May 26. 

http://cmc.ihmc.us

Concept Maps Delivered on an iPad

Brian Moon of Perigean Technologies helped us elicit knowledge from experts in the enterprise and convert it to the form of concept maps.   He continues to work with my former colleagues to extract knowledge and transform using CMap Tools.   There is an increasing expectation that such knowledge be delivered on mobile tablet tools like the iPad.  In a conversation he informed me that this has been done is and described in the paper: Knowledge Model Viewers for the iPad and the Web

Abstract. Knowledge Models are used extensively by the concept mapping community for a variety of purposes, including  education, organizing content, and depicting expert knowledge. The CmapTools software suite automatically generates Web-based (HTML) versions of Knowledge Models when they are stored in a CmapServer. As a result, Web browsers are often the  tools used to browse Knowledge Models. However, the HTML generated by CmapTools does not take advantage of new  technologies, such as large high-resolution screens and tablets like the iPad. In this paper we present new Knowledge Model  Viewer programs for the iPad and the Web that provide an improved navigation experience. .... 

I have not tried this yet, but plan to.   Also consider using Brian's services:

Perigean Technologies specializes in Knowledge :

Capture, Retention & Transfer –

Analysis & Assessment –

Elicitation, Modeling & Engineering –

Management & Organization.

We service customers who face the potential loss of knowledge, professionals who want to accelerate the growth of knowledge and expertise, and clients who want to learn to make more profitable and effective use of what they and their customers know ...  " 

Applied Concept Mapping

I recently met with Brian Moon of Perigean Technology,  practitioner of the what is called 'Concept Mapping', an advanced form of what is also called mind mapping.  We have used it in the enterprise for years and it a well worn part of my tool box for process understanding and consulting.  He has an excellent book out which describes specifically how we used it in the company.   See Applied Concept Mapping.

Choices at the Drug Store

How does a consumer make a choice when confronted with headache remedies?   In the enterprise we used 'knowledge mapping' techniques to understand the complexity of apparently simple choices.  Here is an excellent example as mapped out in Fast Codesign.   Essentially a decision tree that the shopper has to deal with when making a choice of headache remedies at the shelf.  Note the relationship to other mapping approaches like 'concept mapping'.   I am just now exploring a new book:  Applied Concept Mapping, by Brian Moon  of Perigean Technologies, Robert R. Hoffman, Joseph D. Novak, and Alberto J. Cañas , which covers this topic very well.   We used the approach starting in the 90s, and continue to use it today.  I often use the method to construct a backbone infrastructure for business analytics applications and am currently exploring ways to better integrate concept mapping, process analysis and analytical methods.  Ideas?   Want to collaborate?

Knowledge Capture, Retention and Transfer

Met yesterday with Perigean Technologies and their CTO Brian Moon.   Impressive vendors of knowledge mapping technologies we used actively in the enterprise.  A great way to preserve working knowledge.  More coverage of this in the coming weeks as I dive deeper into the current state of knowledge retention:
. 

We service clients who face the potential loss of knowledge, professionals who want to accelerate the growth of knowledge and expertise, and customers who want to learn to make more profitable use of what they know.

We create value for our clients through knowledge preservation and transfer, meaningful learning, assessment and training, organizational and systems design, the generation of innovation, and novel presentations of complex information.

We are recognized leaders in Applied Concept Mapping, which we blend with methods of naturalistic inquiry to enable "Knowgraphy" ..