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Friday, June 29, 2018

Hospitality Experiment by Marriott and Alexa

I know of several other hospitality experiments going on, its a natural direction.  Distinguishing, but will it save a hotel labor and resources?   What skills could do that?  Examining Alexa for Hospitality.

Amazon and Marriott Want to Modernize Hotel Experiences  By Lisa Morgan in Informationweek.

The hospitality industry wants to make travel experiences as "friction-free" as possible. Amazon and Marriott are advancing that concept by placing Amazon Echo speakers in hotel rooms so guests' desires can be fulfilled with mere utterances.

Amazon and Marriott International will start modernizing hotel stays this summer with Amazon Echo speakers that feature Alexa for Hospitality. Forget about bulky in-room binders and hotel service extension codes, including the front desk. Just sit back, relax and tell Alexa what you need or want.

"We think travelers will love having a voice-first experience during their stays at hotels," said a Marriott International spokesperson. "This will enable travelers to access local and hotel information, as well as play music and control smart home products [including] lights, thermostat, TV, [and] blinds." .... " 

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