Retired from Procter & Gamble after 27 years. Now consulting extensively. Background in mathematics, working on a wide variety of modeling, supply chain, analysis, expertise, business intelligence and social media applications.
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In SCDigest: An exploration of the 'pain to gain ratio', of various supply chain innovations. Well done. I did such an analysis a few years ago. I love the term too, there are always costs thus pains involved to make innovation useful.
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