Good thoughts on how conversation supports marketing and decisions. Stats about the conversational AI spac ealso interesting.
5 Experts Weigh in on Conversational Marketing Trends to Watch in the Alexa Blog
With the conversational AI space expected to reach $15.7 billion by 2024—up from $4.2 billion in 2019—there’s never been a better time to invest in your company’s conversational marketing efforts.
Conversational experiences as a whole are going to continue to evolve and become more sophisticated in the coming years. Because of that, bots will also evolve to have more advanced capabilities and take on bigger and more important roles in the lives of businesses and consumers.
To help illustrate this shift, we’ve enlisted the help of five experts to share their thoughts and opinions about what conversational marketing trends your business should be aware of in the near future.... "
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