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Tuesday, October 10, 2017

Gartner Blog on Conversational AI

Conversational Artificial Intelligence. We Need To Talk About It.   by Adrian Lee  in Gartner Blog

Gartner released its Top Strategic Predictions for 2018 and beyond on 29th September. I heaved a sigh of relief when I saw that one of the predictions by my esteemed colleagues read, “By 2021, early adopter brands that redesign their websites to support visual and voice search will increase digital commerce revenue by 30%.” It goes on further to predict that “by 2019, half of major commerce companies and retailers with online stores will have redesigned their commerce sites to accommodate voice searches and voice navigation.  ... " 

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