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Wednesday, October 14, 2020

WalMart Competing with Geek Squad

Done well and priced well could attract and engage many consumers.   

Has Walmart come up with an answer to Best Buy’s Geek Squad?  In Retailwire by George Anderson

Walmart is taking part in a pilot program to test the viability of offering consumer electronics and technology services to its customers at a fraction of what similar services such as Best Buy’s Geek Squad cost.

The retailer is setting up kiosks — four Dallas-area locations and another in Springdale, AR — that will enable customers to sign up for in-home installation of computing devices, smart home products, televisions and WiFi. It will also offer repair services for damaged smartphones and other electronic devices.

Walmart is looking to roll out the service in 50 locations by the middle of next year, and shoppers in areas with the service will be able to access it online. The kiosks will be staffed by True Network Solutions, which is partnering with the retailer to provide the service.  ... "

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