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Saturday, April 06, 2019

Alberson's Wants Frictionless with Microsoft

Another partnership between retail grocery and tech.

Albertsons eyes ‘frictionless’ grocery shopping
Cloud services pact with Microsoft to power omnichannel strategy
By Russell Redman in Supermarketnews

Albertsons Cos. and Microsoft Corp. have officially announced a wide-ranging technology partnership to create a seamless multichannel shopping experience for the grocer’s customers and a more productive environment for its employees.

News of the alliance emerged nearly a month ago, but on Friday the two companies shed more light on what they envision with the deal.

Related: Albertsons becomes latest Microsoft retail partner

At the core of the agreement, Boise, Idaho-based Albertsons will make Microsoft Azure its preferred cloud computing platform for immediate and long-term efforts to “digitally transform” customer interactions, sharpen operations and deliver better products and services, the companies said. That includes exploring how to use computer vision, connected sensors and other artificial intelligence technology — via Microsoft’s Azure AI and Azure Cognitive Services — to reduce “friction” for shoppers. .... "

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